Billing

The Billing page is designed to offer functionality regarding the management of your billing subscription.

The team Owner is the only person able to make changes to the billing subscription.

In case you wish to delegate the Owner permissions to someone else, please send us an email to support@rungutan.com.

Subscription type

We offer 3 subscription types for which you can be billed either as Monthly or Yearly (almost 20% discount):

  • Micro

  • Standard

  • Enterprise

These subscriptions are calculated as following:

number_of_users * subscription_price

There’s also the possibility of going for a Pay-Per-Test logic, in which there are no subscription costs and you’ll be billed only (and exactly only) when you run a test. Don’t worry, we’re fully transparent and we’ll notify about the test cost before it starts.

What are credits?

Credits are the quantifiable measurement of a test power.

In short, 1 credit is the equivalent of running 1 test for 10 minutes, on 1 thread in one region.

The credits get “ceiled” to the closest integer, so if you’re running the test for just 5 minutes on 1 thread in 1 region, it will still count as 1 credit.

Here’s some sample calculations:

Credit cost

Run time (s)

Number of threads

Concurrent test regions

1

300

1

[“us-east-1”]

1

600

1

[“us-east-1”]

2

600

2

[“us-east-1”]

2

600

1

[“us-east-1”, “us-east-2”]

3

1800

1

[“us-east-1”]

How do you compute costs for Pay-Per-Test?

We use the credit system to help us with that.

Each credit is assigned a value of 5 USD (converted to your local currency) and then your test is computed based on that, using the exact same structure of computation.

PS: The prices we set up are NET. Depending on your geographical location, you might incur extra charge for VAT costs.

Here’s some sample calculations:

NET cost

Run time (s)

Number of threads

Concurrent test regions

5 USD

300

1

[“us-east-1”]

5 USD

600

1

[“us-east-1”]

10 USD

600

2

[“us-east-1”]

10 USD

600

1

[“us-east-1”, “us-east-2”]

15 USD

1800

1

[“us-east-1”]

Changing the subscription type completely

You can do that at any time of day and night, with 1 specific exception:

->

You cannot change from an actual subscription to the Pay-Per-Test logic while your current subscription is active. You’ll have to first cancel your existing subscription, wait for the billing cycle to end (so that you don’t lose any credits), and then convert to the Pay-Per-Test system.

Coupon codes

To use a Coupon Code, click on the Add Coupon link in the overlay payment, add your code and check the new price description.

Add coupon

VAT processing

Yes, we do support VAT.

All you have to do is click on the Add VAT number link in the overlay payment logic and fill in your details.

Add vat

Subscription changes

Adding or removing a team member automatically updates your subscription.

We pro-rate everything, meaning that if you remove a team member before the billing cycle, you will pay less at the next billing cycle.

Payment method change

Should you wish to change your payment method, all you have to do is click on the Update subscription link and follow the on-screen instructions.

Subscription cancellation

Should you wish to cancel your subscription, all you have to do is click on the Cancel subscription link and follow the on-screen instructions.